Ponte en contacto

Una duda, un error o una herramienta que te gustaría que existiera. Leemos todo lo que llega.

Contacto directo

No hace falta cuenta. Solo usamos tu dirección para responderte.

Qué hace que un informe sea fácil de resolver

  • Qué herramienta, por nombre o URL
  • Tu navegador y dispositivo
  • Qué esperabas y qué ocurrió en su lugar

About the Contact NKable

Get in touch with NKable about a tool that is not behaving, a bug you have found, a tool you would like to see built, or a business enquiry. Including the tool name, your browser and what you expected makes a report far quicker to act on.

The most useful reason to contact NKable is a tool that is not working. These tools run in your browser, so behaviour genuinely varies between browsers and devices, and a report naming the tool, the browser and what you expected to happen is usually enough to reproduce the problem.

Requests are worth sending too. The catalogue has grown largely from people asking for a specific conversion or calculation that was missing, and a request that describes the actual task is more useful than one naming a competitor's feature.

For anything about how the tools handle data: most run entirely in your browser and upload nothing, and the pages that do use the server say so. If you need that confirmed in writing for a compliance review, ask and we will put it in an email.

How to use the Contact NKable

  1. Pick a channel. WhatsApp for a fast reply, email for anything long or that needs to be in writing.
  2. Name the tool. Say which tool and which browser, if you are reporting a problem.
  3. Describe what happened. Include what you expected and what actually occurred.
  4. Send it. Both links open with the message already started. We read everything that arrives.

Contact NKable features

  • WhatsApp for a same-day reply
  • Email for anything long or that needs a written record
  • Support for tools that are not working
  • Bug reports with browser and device details
  • Feature and new tool requests
  • Business and partnership enquiries
  • No account and no form to fill in

Frequently asked questions

What should I include in a bug report?

The tool name, your browser and device, what you expected to happen and what actually happened. That is usually enough to reproduce it.

Can I request a new tool?

Yes. Requests describing the actual task you need done are the most useful, and many existing tools started that way.

Do my files get uploaded when I use the tools?

Most run entirely in your browser and upload nothing. The pages that use the server say so, and we can confirm specifics in writing.

Do I need an account to contact you?

No, and there is no form either. Two links — WhatsApp and email — both open with the message already started, and nothing is collected by this site along the way.

How quickly do you reply?

WhatsApp is usually answered the same day and is the faster of the two. Email is read but takes longer. Anything actionable gets a response, and bug reports naming a specific tool are prioritised.